I was a fly on the wall during a conversation between a Senior VP (Sales) and two recently hired sales reps. The two reps were relatimg to the VP some support changes they felt would make their role more productive.
The Sales VP listened and then agreed with them, suggesting that the reps continue with their initiative. Taken a little aback at the support they had received from a manager 5 levels up in the organisation, one of the reps (wisely) checked his understanding and asked...."so you're ok if we send an email about <topic> and refer to our conversation with you?"
The response the rep received to this request was, in my experience, not typical of what you hear in large multi national organisations. It was succinct and unequivical.....
"you can send any email as long as it is ........
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Legal
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Ethical
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Respectful
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Truthful
Great advice for all corporate communication.
